CUSTOMER CARE
Customer Care
- What is the refund/exchange policy?
- What forms of payment do you accept?
- How secure is this store?
- Do I need a PayPal account to purchase from this store?
- Mailing List
- Colours
- Contact Us
WHAT IS THE REFUND/EXCHANGE POLICY?
If you are not completely satisfied with your product, it may be returned within 7 days of receipt of purchase if the item is unworn and in its original condition/packaging. When we receive it and review the item we will provide you with an exchange or refund. Sale / Clearance items may be exempt from refund. Exchanges/Returns are to be returned at the customers own expense to the following address: LUCKNOW SKIN SHOP & BOOT BARN, PO Box 8280, Orange East, NSW, 2800.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept Visa, MasterCard and payments through PayPal and Afterpay.
HOW SECURE IS THIS STORE?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
MAILING LIST
Be sure to join our mailing list. You will receive email alerts regarding new styles offered and special discounts. Your email address will be kept private and you may at any time request that you be removed from our mailing list.
COLOURS
All care has been taken to ensure that all products appear as true to colour as possible. However due to different monitor restrictions and setting some colours may have slight variations. For this reason if you are unhappy with your garment for any reason you can return it within 7 days of purchase if the item is unworn and in its original condition/packaging.
CONTACT US
You can contact LUCKNOW SKIN SHOP & BOOT BARN via Post :
PO Box 8280, Orange East, NSW, 2800 or via email at info@lucknowskinshop.com.au. Please allow 1-2 working days for us to respond to your enquiry.